Flight Travel Assistance
Get assistance with general flight travel requirements, booking-related information and applicable travel planning steps.
Ask on WhatsAppTravel Assistance
Travel Assistance Made Simple
Get clear information and assistance for flights, trains, buses, tour packages, pilgrimage travel and travel insurance through WhatsApp.
WhatsApp-first supportTravel planning assistanceDomestic & international travel
Plan your journey
Start with a simple WhatsApp conversation.
Travel availability, fares, schedules, booking terms and service conditions depend on the applicable travel provider and destination.
About the service
Travel assistance with clear, practical guidance
Serveez helps customers understand and arrange common travel requirements through a simple WhatsApp-first process. Depending on the requirement, assistance can cover travel planning, booking-related information, tour packages, pilgrimage travel and travel insurance.
Availability, pricing, schedules, cancellation terms and other conditions are determined by the applicable airline, railway, bus operator, tour provider, insurer or other service provider.
What we can help with
Travel assistance for common requirements
Choose your travel requirement and start a WhatsApp conversation for relevant information and assistance.
Train Travel Assistance
Get assistance with train travel requirements, ticket-related information and general journey planning.
Ask on WhatsAppBus Travel Assistance
Get general assistance with bus travel requirements, booking-related information and journey planning.
Ask on WhatsAppTour Packages
Explore general information about domestic and international tour packages based on your preferred destination and travel requirements.
Ask on WhatsAppPilgrimage Travel
Get assistance with travel planning for pilgrimage journeys and understand the applicable travel arrangements.
Ask on WhatsAppTravel Insurance
Get information about travel insurance requirements and understand the general process for arranging applicable coverage.
Ask on WhatsAppInformation useful for travel planning
Having a few basic details ready can make the travel assistance process easier.
Destination and travel dates
Number of travellers
Preferred mode of travel
Accommodation requirements
Tour or pilgrimage requirements
Travel insurance requirements
Domestic and international travel
Whether you are planning a domestic journey, an international trip, a family holiday or a pilgrimage, start by sharing your basic requirement with us.
Domestic travel planning
International travel planning
Family and group travel
Holiday and tour packages
Pilgrimage journeys
How it works
Three simple steps
Start with your requirement and continue through WhatsApp.
01
Tell us your travel requirement
Share your destination, travel dates and the type of assistance you need through WhatsApp.
02
Understand the available options
We provide relevant information about applicable travel arrangements, requirements and next steps.
03
Proceed with your travel plan
Complete the applicable booking, documentation or travel process based on the selected service.
Before you travel
Check the applicable travel documents and identification requirements.
Confirm travel dates, schedules and booking details before proceeding.
Review cancellation, refund and change conditions applicable to your booking.
For international travel, check the destination-specific entry and documentation requirements.
Travel information
Travel services are subject to availability, provider terms, destination requirements and applicable booking conditions.
Serveez provides assistance and information based on the customer's requirement. Final bookings, fares, schedules, cancellations and other service conditions are governed by the applicable travel provider.
Planning your next journey?
Start with a simple WhatsApp message.