Incorrect CIBIL Entries
Assistance with identifying incorrect information in credit reports and understanding the available dispute process.
Ask on WhatsAppCIBIL & Credit Report Assistance
Credit Report & Loan Settlement Assistance
Facing incorrect credit report entries, written-off loan issues or outstanding loan difficulties? SERVEEZ provides assistance with credit report disputes, loan settlement options and lender coordination for individuals and businesses.
Credit report assistanceLoan settlement supportIndividual and business enquiries
SERVEEZ Credit Support
Tell us what kind of assistance you need.
Incorrect CIBIL Entries→Written-Off Loan Issues→Credit Report Disputes→Loan Settlement Assistance→One-Time Settlement (OTS)→
Every case is different. Assistance and available options depend on the credit information, lender policies and individual circumstances.
About the service
Practical assistance for credit report and loan-related issues
SERVEEZ helps individuals and businesses understand credit report discrepancies and explore available options for outstanding loan-related matters. We review the information shared, explain the applicable process and assist with relevant next steps.
Depending on the case, assistance may involve communication with banks or NBFCs directly or coordination with relevant third-party service partners.
Credit report assistance
CIBIL and credit report issues we can help you understand
Choose the issue you are facing and contact us to understand the available dispute or correction process.
Written-Off Loan Issues
Understand how written-off loan accounts are reported and explore the available options for addressing reporting discrepancies.
Ask on WhatsAppSettled Loan Status Issues
Get assistance understanding settled loan reporting and addressing incorrect account status information.
Ask on WhatsAppIncorrect Overdue Amounts
Assistance with reviewing overdue amounts, outstanding balances and repayment information reported by lenders.
Ask on WhatsAppClosed Loans Showing as Active
Get help understanding why a closed loan may still appear as active and how to approach the lender for correction.
Ask on WhatsAppDuplicate or Unknown Loan Accounts
Assistance with identifying duplicate or unfamiliar loan entries and understanding the appropriate dispute process.
Ask on WhatsAppLoan settlement assistance
Understand your loan settlement options
If you are facing difficulty repaying an outstanding loan, you may want to understand the settlement options available from your lender. SERVEEZ can review your requirement and explain the applicable process.
Depending on the case, we may assist with lender communication directly or coordinate with relevant third-party service partners for settlement-related support.
WhatsAppLoan settlement services
Loan Settlement Assistance
Understand possible settlement options for outstanding loans and the factors to consider before proceeding.
Enquire on WhatsAppOne-Time Settlement (OTS)
Get information about the One-Time Settlement process and assistance with understanding lender-specific requirements.
Enquire on WhatsAppBank and NBFC Coordination
Assistance with communication and coordination with banks and NBFCs, directly or through relevant service partners, depending on the case.
Enquire on WhatsAppSettlement Negotiation Support
Support with understanding and coordinating settlement discussions, where applicable. Final settlement terms are decided by the lender.
Enquire on WhatsAppSettlement Letter and NOC Guidance
Guidance on settlement documentation, payment confirmation and obtaining applicable lender-issued letters or No-Dues Certificates.
Enquire on WhatsAppUnderstand your loan status
Settled and Closed are not the same
Before accepting a loan settlement, understand how it may affect your credit history.
Loan Closed
Generally indicates that the borrower has repaid the amounts due under the loan agreement and the lender has recorded the account as closed.
Loan Settled
Generally indicates that the lender accepted an agreed amount that may be less than the full contractual dues. This status may affect future credit eligibility.
Important: Understand the financial and credit-report implications before agreeing to a settlement. Always obtain the lender's written terms and follow the lender's verified payment instructions.
Documents and information
What information may be required?
Depending on the nature of your enquiry, the following information may help us understand your case.
Recent credit report, where available
Loan account number or lender details
Loan account statement
Repayment receipts or transaction records
Loan closure or settlement documents, if available
Previous communication from the lender
Protect your personal information
Please do not send OTPs, passwords, card PINs, internet banking credentials or biometric information through WhatsApp. Do not share sensitive identity or financial documents until the requirement and secure submission method have been explained.
WhatsAppHow it works
Three simple steps to get started
Start with your requirement. We will explain the applicable next steps after reviewing your case.
01
Share your requirement
Contact SERVEEZ through the website enquiry form or WhatsApp and briefly explain your credit report or loan issue.
02
Case review
We review the information you provide and explain the possible options, process and applicable assistance.
03
Understand the next steps
Depending on your case, we assist with the relevant dispute process, lender communication or coordination with a service partner.
Start an enquiry
Tell us about your credit report or loan issue
Share your enquiry through the form. You can also contact SERVEEZ directly on WhatsApp to explain your requirement.
Assistance for individuals and businesses.
Case review before discussing applicable service charges.
Office and WhatsApp-based assistance in Vijayawada.
Service charges are discussed individually after reviewing the case.
Register your enquiry
Share your basic details and continue through WhatsApp.
Important information
SERVEEZ provides assistance and coordination. We are not a credit bureau, bank, NBFC or lender.
SERVEEZ does not guarantee CIBIL score improvement, removal of accurate negative entries, loan settlement approval or reduction of outstanding dues.
Credit-report corrections are subject to verification and action by the concerned lender and credit information company.
Loan settlement proposals, approval, settlement amount and payment terms are determined by the concerned bank or NBFC.
Where a third-party service partner is involved, the customer will be informed about the applicable coordination. Customers should verify the lender's written settlement terms and payment instructions before making any payment.
Service charges, where applicable, are discussed separately after reviewing the case.
Frequently asked questions
Common CIBIL and loan settlement questions
Understand the basics before starting your enquiry.
Can SERVEEZ remove a written-off entry from my CIBIL report?+
A genuine and accurately reported written-off account cannot simply be removed on request. If the information is incorrect or outdated, we can help you understand the dispute and correction process. Any correction is subject to verification and action by the lender and credit information company.
Can you guarantee an increase in my CIBIL score?+
No. Credit scores depend on several factors, including repayment history, outstanding balances, credit utilisation and the information reported by lenders. SERVEEZ does not guarantee a particular score or score improvement.
What is a One-Time Settlement (OTS)?+
A One-Time Settlement is an arrangement under which a lender may agree to accept an agreed amount towards settlement of outstanding dues, subject to its policies and approval. Settlement may be reported differently from a fully closed loan and may affect future credit eligibility.
Can SERVEEZ negotiate with banks and NBFCs?+
Depending on the case, SERVEEZ may assist with lender communication directly or coordinate with relevant third-party service partners. The bank or NBFC retains authority over settlement approval and final terms.
Will a settled loan be shown as closed in my credit report?+
Not necessarily. A settled account and a fully closed account are different reporting statuses. The lender determines the status reported based on the actual arrangement and applicable reporting requirements.
Do you assist individuals and businesses?+
Yes. SERVEEZ accepts enquiries from both individuals and businesses regarding credit-report issues and loan settlement assistance.
What documents may be required?+
Depending on the issue, relevant documents may include a credit report, loan account statement, repayment receipts, loan closure or settlement letter and lender correspondence. We will explain what is required after understanding your case.
How much do you charge?+
Service charges are discussed individually after reviewing the nature and requirements of the case. Contact SERVEEZ for details.
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Need help with a credit report or loan issue?
Contact SERVEEZ to discuss your requirement.